Any customer buying a pre-owned vehicle will have the right to exchange that vehicle
within 5 (five) days for another vehicle on the lot.

They will only qualify for the exchange under the following conditions:

  • It must be within 5 (five) calendar days from the delivery date.

  • The vehicle must have less than 300 additional kilometers on it.  Any excess
    mileage will be reduced by 22c/km retroactive to delivery mileage.

  • The vehicle must pass a physical inspection.  Any damage is the sole responsibility of the consumer.

  • The customer will receive trade value equivalent to the purchase price only of the
    vehicle as stated on the vehicle purchase agreement.

  • The customer will not receive credit for administration fees, PDE, Globali, or Security Package.  The customer will be expected to pay for these options again.

  • The customer will not receive a credit for taxes, as the trade value of the vehicle will offset the taxes on their next purchase.

  • The customer will not receive a refund/credit for Mastershield or accessories purchased and installed on the exchanged vehicle.

  • If a CPOV service plan was selected, the customer will receive a refund of 90% of
    the cost of the service plan.  This is due to incurred costs to qualify a vehicle through service for this plan.

  • If a vehicle is financed, the balance of the loan will be paid out, and any deficiencies
    will be added to the new contract.

  • If financing, it is subject to approved credit from the lending institution.

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Ottawa St-Laurent Jeep & RAM

900 St-Laurent Boulevard
Directions Ottawa, ON K1K3B3

  • Sales: (613) 745-7051


  • Monday 9:00 am - 7:00 pm
  • Tuesday 9:00 am - 7:00 pm
  • Wednesday 9:00 am - 7:00 pm
  • Thursday 9:00 am - 7:00 pm
  • Friday 9:00 am - 5:00 pm
  • Saturday 9:00 am - 5:00 pm
  • Sunday Closed